Case Studies
Managed Print Case Studies
Want to know more about what we do? Read our case studies to see what managed document solutions support we provide to clients.
From architect practices to medical experts, our varied array of clients mean we have experience working across a range of sectors. So whether you’re looking to reduce printing costs or increase security, read on to see how our work as impacted on these businesses.
For privacy reasons, company names have not been disclosed.
Case Study - Architecture
Poor printing infrastructure creates daily challenges for architectural firms, and for one of the UK’s leading independent architectural companies the issues are no different. Boasting a £35million turnover, over 250 employees and 12 offices across the UK, this practice is home to a collaborative, passionate team who provide a full service to clients, from planning and design through to delivery. This all-encompassing package demands robust, structured systems to ensure that all document management is as streamlined and efficient as possible.
The firm was looking for help to alleviate many of the difficulties it faced with its current supplier. Fundamental issues included the high costs incurred from the existing setup, as well as fragmented systems, poor support and very little structure. The problems boiled down quite simply into the fact that the company was paying a lot of money for a very basic, inadequate service.
We began by auditing the company’s head office ahead of its move to a more open plan environment. The key priorities were to reduce help desk calls, cut costs and improve efficiency. With this in mind we created a structured, tailored set of systems that worked across multiple offices, creating a setup comprising of just one manufacturer and utilising Follow Me print services.
What the client says:
The biggest impact the new systems have had on our business is the incredible cost reduction. Our costs have reduced by £100,000 p/a – so we are now paying 40% less for 42 devices, including consumables, compared to the amount we were paying our last supplier for just 11. What’s more, the printer-related calls to our help desk are now almost non-existent, which makes the whole system much more efficient. Managed Print Partners also provides invaluable ongoing support and advice. Knowing we can just pick up the phone and get a response straight away means we can focus on other areas of the business.
Case Study - Medical
The medical industry requires robust and secure systems for its document workflow and print processes. Confidentiality is a critical factor that affects every area of every organisation, and many struggle to comply with changing regulations. From a business perspective, cost savings and efficiency are also major issues.
For one of the medical industry experts, these issues became very apparent when planning a move from a five-site setup to one collaborative head office in London. Patient, client and employee confidentiality was not as secure as it needed to be and the organisation knew processes needed to be updated to fit with their new office layout.
With over 800 employees in the business and a thriving HR department, it was unsurprising that the organisation had accumulated a vast number of printers and devices. In addition, with security and confidentiality a key focus, the costs of printing became a secondary factor. With these fundamental issues in mind, we reduced overheads, utilised a single vendor for all the hardware and implemented a secure printing service to make everything more robust, more streamlined and more cost-efficient.
What the client says:
As experts in the medical industry, confidentiality is key – especially with GDPR on the horizon. Managed Print Partners helped us overcome privacy issues by putting a secure print solution in place, helping us automatically comply with many data protection regulations and improve security company-wide. The audit also outlined areas of potential cost-savings and efficiency, saving us an estimated £150,000 p/a. What’s more MPP helped us manage our expanding HR department by providing and managing a digital scanning solution.
All of the advice given by Managed Print Partners was independent and tailored to us. Plus, the team fully manage our service now and have done for over 12 months, which allows us to focus on our core business. Originally, we were hoping to achieve a more tailored, secure system, and Managed Print Partners delivered this and more, but the incredible added savings were a bonus for our business too.
More information and client references are available on request.
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